One thing you definitely appreciate about a new smartphone is the design. The feel, the look, it’s practically beautiful; you want to keep it looking brand new as long as possible.
Some of us tend to get a bit bold, “we got this”, “we’re not going to drop the phone”, yadda… yadda… yadda.
But if you are like me accidents happened, rather it is a small nick on the corner of the casing, water damaged or the screen completely smashed, you wish had purchased that insurance to cover the repair of your smartphone.
Let me tell you a story.
I was going to the gas station and had my phone in my lap. When I hopped out my vehicle I completely forgot where my phone was until I heard it hit the concrete. Ever seen a grown man cry? It’s OK, you are not alone, the phone fell face first towards the concrete and all I can do was stand there, literally stuck while a thousand thoughts ran thru my head.
Why didn’t I put the phone in the passenger seat like I usually do? As I cursed myself I said a silent prayer, hoping the screen didn’t crack and picked up the phone.
It’s always something. I can’t even look at my phone the same. Before when I was at my desk I would have my phone with the screen facing me so I can see who’s calling and follow up on my notifications. Now it just sits in the corner, face down and I listen out for the ring.
I’m scared to do too many interactions with it because when I slide my finger across the screen it feels like i’m about to get cut.
Knowing I did not have had any insurance for the phone I decided to call my mobile phone provider with a smidgen of hope that the sales rep added insurance to my plan anyway since I was a new customer.
So I called and explained my situation and asked what would be my deductible for the replacement.
Representative: “Hold on while I check into that”
The replacement price was perfect, thought I was home free until she said I don’t see that the mobile phone replacement program has been added to your account.
I’m going to have to face the music. It’s either I go buy a new phone or get the screen replaced. The problem here is that I don’t have enough money for a new iPhone and mobile screen replacements can be a bit dodgy from what I here. You get your phone back and lose functionality or sensitivity.
While scrolling the web for iPhone repair Auckland I came across an Ad for Hitech Mobiles that said: “If we can’t fix it you don’t pay”. (Valid till March 31st)
I took a chance with Hitech, but i’m glad I did. The repair took around 25 min and the tech made it look so easy I felt like I could’ve done it.
But for the important stuff, my phone works a 100% and I think the call quality has actually gotten better because before I would have to almost yell for people to hear me clearly but now I can just speak in my regular tone.